Terms & Conditions

Website Package Terms & Conditions

General

1.1 Our payment terms for any selected website package are:

50% to be paid on agreement of the project

Remaining 50% to be paid on completion of the project when your site is ready to launch

1.2 All content and assets required for your website must be provided upfront unless stated otherwise by Winfield Media.

1.3 Stock images we source and provide are for use on your website only, and allowances as part of your package expire once your website is launched.

1.4 We do not proofread any content you provide for your website unless requested. We cannot be responsible for any spelling errors on the website.

1.5 Project turnaround times given are estimates only.

1.6 Features included in your chosen website package do not roll over. Any allowances expire once your website is launched.

1.7 Basic on-site SEO does not include any ongoing work after launching your website and only covers the following:

Allows the website to be visible and indexed by search engines

Website speed to be as per Google best practice

Meta titles and descriptions to be populated for key pages on the website

Image alt tags to be populated for any images uploaded to the website

Google Analytics tracking to be set up as standard on the website and access provided to the client

1.8 Social media linking – The website package cost does not include any social media account setup, and we will require links to your profile/s. We can assist with Social Media Management.

1.9 Website testing includes the latest versions of all popular browsers at the time of production – any errors that may appear on your website after the launch date may incur additional fees if the bug wasn’t reported during the final sign-off of your project.

Domain Names

2.1 Domain names specified when signing up are not confirmed until your site begins production. An Availability checker is only an indication of potential availability and is in no way a guarantee that your chosen domain name will be available until the time of purchase.

2.2 Domain names can be purchased on your behalf by Winfield Media, but we recommend these are transferred over to an account in your name before launch. We can assist with the domain transfer.

2.3 If you have existing domain names that you would like us to point to your new website, we will require either of the following:

2.4 Full access to your domain control panel to make necessary changes at the time of launch

Or

2.5 If your domain is hosted by a third party, e.g. an IT provider, we will send details of all changes we require at the time of launch for them to act on our behalf

2.6 Any costs associated with domain names do not include the setup or management of any email addresses you wish to be associated with the domain.

2.7 We can give guidance on email providers and DNS settings required at the time of launch; however, we do not specialise in IT support, and any email issues should be reported to a third-party IT provider.

Hosting

3.1 Your website will be hosted on our fully-managed & dedicated WordPress server

3.2 We include an SSL certificate on every website we host for security purposes

3.3 Website package prices include hosting for one year only; additional hosting costs will be introduced one year after your website launch date

Add-Ons

4.1 Prices for any required add-ons are not included in the website package price and will be communicated during the enquiry stage and agreed upon project commission

4.2 Email marketing services do not include the purchase of email data

Miscellaneous

5.1 A small ‘Winfield Media’ link will appear at the bottom of your website’s pages. This helps us promote our services.

5.2 We reserve the right to use all designs produced during the production process in our portfolio of work.

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